Privacy policy

Last updated: June 30, 2025

RamzFashions operates this website and online store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).
 The Services are powered by Shopify, which enables us to operate our store functions securely and efficiently.

This Privacy Policy explains how your personal information is collected, used, disclosed, and safeguarded when you visit or make a purchase through our Services. If any part of our Terms of Service conflicts with this Privacy Policy, this Privacy Policy governs your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

 

 

1. Personal Information We Collect

“Personal information” means any data that identifies or can reasonably be linked to you.
 We may collect the following categories of personal information, depending on your activity on the website and applicable laws:

Contact Information

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

Financial Information

  • Payment card details

  • Transaction and payment confirmation data

Account Information

  • Username and password

  • Account preferences

  • Security details

Transaction & Order Information

  • Products viewed, added to cart, saved to wishlist, purchased, returned, exchanged, or cancelled

  • Transaction history

Communications

  • Customer support messages

  • Emails or form submissions

Device Information

  • IP address

  • Browser type

  • Mobile device identifiers

  • Network information

Usage Information

  • Browsing behavior

  • Pages viewed

  • Time spent on site

  • Interaction with features

 

 

2. How We Collect Personal Information

We collect personal information from the following sources:

Directly from You

  • Account creation

  • Checkout forms

  • Customer support interactions

Automatically

  • Cookies and similar technologies

  • Device and browsing data

From Service Providers

  • Payment processors

  • Shipping and logistics partners

  • Technical support vendors

From Business Partners or Integrations

  • Advertising platforms

  • Shopify features and tools

 

 

3. How We Use Your Personal Information

A. Provide & Improve the Services

We use your information to:

  • Process orders and payments

  • Manage your account

  • Ship and deliver orders

  • Handle returns and exchanges

  • Recommend products

  • Personalize your shopping experience

B. Marketing & Advertising

We may use personal information to:

  • Send promotional emails or SMS

  • Display targeted ads

  • Recommend products based on past activity

You may opt out at any time.

C. Security & Fraud Prevention

We use your data to:

  • Authenticate your identity

  • Detect and prevent fraud

  • Maintain a safe shopping environment

D. Customer Support

We use your information to:

  • Respond to inquiries

  • Resolve issues

  • Improve service quality

E. Legal Compliance

We may use your data to:

  • Comply with laws

  • Respond to legal requests

  • Protect our rights and users

 

 

4. How We Share Your Personal Information

We may disclose your personal information with:

Service Providers

  • Shopify

  • Payment processors

  • Shipping partners

  • IT and cloud services

Marketing Partners

  • Advertising platforms

  • Social media integrations

When You Direct Us To

  • Social logins

  • Shipping carriers

  • Gift recipients

Within Our Business Group

If applicable.

Legal Requirements

  • Law enforcement

  • Regulatory authorities

  • In connection with business transactions (e.g., merger or sale)

 

 

5. Relationship With Shopify

Our website is hosted by Shopify. Shopify may collect and process personal information relating to your use of our store and other Shopify-powered websites.

To learn more:

  • Shopify Consumer Privacy Policy

  • Shopify Privacy Portal (for rights requests)

 

 

6. Third-Party Links

Our website may contain links to third-party platforms.
 We are not responsible for:

  • Their privacy practices

  • Their content

  • How they use your data

Please review their privacy policies before providing information.

 

 

7. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from individuals under the age of majority.

If you believe a child provided data, contact us for removal.

 

 

8. Security & Data Retention

We implement reasonable security measures but cannot guarantee absolute protection.

We retain personal information only as long as necessary for:

  • Legal obligations

  • Service delivery

  • Account management

  • Dispute resolution

 

 

9. Your Rights & Choices

Depending on your region, you may have rights including:

  • Right to access

  • Right to delete

  • Right to correct

  • Right to data portability

  • Right to opt out of sale or targeted advertising

  • Right to restrict/withdraw consent (EU/UK)

Requests may require identity verification.

 

 

10. International Data Transfers

Your information may be transferred outside your country.
 When required, we rely on legal mechanisms such as the EU Standard Contractual Clauses.

 

 

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
 Changes will be posted here with an updated “Last updated” date.

 

 

12. Contact Information

For questions or privacy rights requests, contact us:

📧 contact@ramzrazana.com
 📍 First Industrial Street, Industrial Area 4, Sharjah, UAE

We act as the data controller for your personal information.